Order value over 200,00 PLN - free delivery! A packaging unit that was not signed as "GOODS VISIBLY DAMAGED" and at the same time later pictures showing visible damage are a reason to automatically reject the incident later. It is mandatory to sign the delivery note of the driver or the courier, be it in paper form or digitally (PDA), and state “GOODS VISIBLY DAMAGED” if there are any signs. Second, to carefully examine the exterior of each packaging unit with the aim of checking whether it is defective or has been tampered with, dents, dents, holes, boxes in poor condition, banderoles from the courier service or any other sign that suggests that the goods have been damaged could be. The first thing you need to do is check that the number of packaging units received matches the number sent. Customs clearance at the place of origin (customs duties and VAT are borne by the recipient)Įach delivery can be tracked using the tracking number and can be seen in your account.Īll our items leave the warehouse with packaging in perfect condition.Suitable packaging (cardboard boxes, bubble wrap, protection inside the package, etc.).You can calculate the exact shipping costs and delivery times in the shopping cart. No on-site pick-ups possible. Please note that the times given are guidelines and correspond to the respective working days, with the exception of weekends and public holidays. The delivery time depends on the selected transport company and the destination country. It is even possible that your order will be shipped the same day if it only contains products with immediate delivery and was ordered and paid for before noon. You can see the respective delivery times of the individual articles and their availability when ordering. Please note the local import regulations. However, shipments with a destination outside the European Union may involve certain restrictions or special procedures for the management of customs procedures. Hotchilisex is automated and sent to most European countries by post / courier.
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